Privacy Policy

1. Introduction

INTLIFE LLP (“INTLIFE”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit or interact with the official INTLIFE website, submit an enquiry, communicate with us, or engage with our design and fit-out services.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We May Collect

Personal Information

• Name

• Phone number

• Email address

• Postal or communication address

• Location or project location

• Company or organization details (for commercial or hospitality clients)

• Information submitted through enquiry or contact forms

Project Information

If you request a consultation, site visit, or quotation, we may collect information such as:

• Project requirements

• Property or space details, dimensions, and layout information

• Design preferences, budget indications, and material or finish preferences

• Site photographs or drawings shared with us

• Any other information voluntarily provided as part of a consultation or project discussion

Technical Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Website pages visited

• Date and time of visits

• Referring website

• General website usage information

3. How We Collect Information

We may collect information:

• When you submit an enquiry or contact form

• When you contact us by phone, email, or WhatsApp

• When you request a consultation, site visit, or quotation

• When you interact with our website

• Through cookies and similar technologies

• Through third-party services integrated into our website

We aim to collect only information that is reasonably necessary for the relevant purpose.

4. How We Use Your Information

We may use personal information for purposes including:

Responding to Enquiries – To respond to questions, requests, feedback, and enquiries submitted through our website or other channels.

Understanding Requirements – To understand your design, fit-out, or space-planning requirements.

Proposals & Quotations – To prepare and share project proposals, estimates, or quotations.

Project Communication – To communicate with clients, consultants, contractors, and other stakeholders regarding an ongoing or prospective project.

Scheduling – To schedule consultations, site visits, and meetings.

Service Delivery – To provide, manage, and improve our design and fit-out services.

Website Improvement – To understand how visitors use our website and improve its functionality, content, security, and user experience.

Analytics – To analyse website traffic, engagement, and performance where applicable.

Marketing Communication – To share relevant updates, offers, or promotional communication where permitted.

Legal & Regulatory Compliance – To comply with applicable laws, regulations, legal processes, and legitimate governmental or regulatory requirements, including the Digital Personal Data Protection Act, 2023 (DPDP Act), where applicable.

5. Sharing of Personal Information

INTLIFE does not sell or rent your personal information.

We may share information where reasonably necessary with:

• Authorized employees, partners, and representatives

• Design consultants, architects, contractors, and vendors engaged for your project

• Service providers supporting our website, communication, and business operations

• Technology, hosting, analytics, and communication providers

• Professional advisers where necessary

• Government, regulatory, or law-enforcement authorities where required by law

Where third parties process information on our behalf, we take reasonable steps to ensure that information is handled appropriately.

6. Cookies & Similar Technologies

INTLIFE may use cookies and similar technologies to support website functionality, understand website usage, remember preferences, improve performance, and, where applicable and permitted, support marketing and analytics activities.

You may adjust your browser settings to block or delete cookies. However, disabling certain cookies may affect some website functionality.

7. Third-Party Services & Links

Our website may contain links to, or use, third-party services such as analytics platforms, social media integrations, maps, forms, or communication tools.

These third parties operate independently and may have their own privacy policies. INTLIFE is not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

8. Data Security

We take reasonable technical, organizational, and administrative measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. Accordingly, while we take appropriate measures to protect information, we cannot guarantee absolute security of information transmitted through the internet.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide our services, maintain business and project records, comply with legal, regulatory, accounting, or reporting obligations, resolve disputes, or enforce agreements.

The retention period may vary depending on the nature of the information and the purpose for which it was collected.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

10. Your Privacy Rights

Depending on applicable law and your circumstances, you may have rights relating to your personal information, which may include:

• Requesting access to personal information held about you

• Requesting correction of inaccurate or incomplete information

• Requesting deletion of information where legally applicable

• Withdrawing consent where processing is based on consent

• Objecting to or restricting certain processing activities

• Requesting information about how your personal information is processed

Requests will be considered in accordance with applicable law and may be subject to appropriate verification.

11. Compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act)

Where the Digital Personal Data Protection Act, 2023 (the “DPDP Act”) applies to the processing of your personal data, INTLIFE processes personal data as a Data Fiduciary in accordance with the DPDP Act and its applicable rules.

In particular, we aim to:

• Process personal data only for lawful purposes for which you have given consent, or for other legitimate uses recognised under the DPDP Act

• Provide clear notice at or before the collection of personal data, including the purpose of processing and the manner in which you may exercise your rights

• Implement reasonable security safeguards to prevent personal data breaches

• Enable you, as a Data Principal, to exercise your rights of access, correction, erasure, grievance redressal, and nomination as recognised under the DPDP Act

• Notify you and the relevant authorities of a personal data breach where required under the DPDP Act

To exercise your rights under the DPDP Act or to raise a grievance regarding the processing of your personal data, please contact us using the details set out in this Privacy Policy. If you are not satisfied with our response, you may approach the Data Protection Board of India as provided under the DPDP Act.

12. Children’s Privacy

Our website and services are not intentionally directed toward children. We do not knowingly collect personal information from children without appropriate consent where such consent is required by law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

13. Marketing Communications

Where applicable and permitted by law, we may use contact information to communicate information about our services, projects, offers, or other relevant updates.

Where consent is required, we will seek appropriate consent before sending marketing communications.

You may request to stop receiving promotional communications at any time by contacting us directly.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, technology, data-processing practices, or legal and regulatory requirements.

The updated version will be published on this page along with a revised “Last Updated” date. We encourage you to review this page periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

INTLIFE LLP

Ground Floor, Room No: 4/519, Nesma Arcade, Manathumangalam Bypass Road, Perinthalmanna, Malappuram, Kerala – 679322

GSTIN: 32AAMFI1294G1ZF

Phone: +91 9645191531

Email: info@theintlife.com